FAQ

  • Do I need a GP referral?

    Only if it is a stipulation of your private healthcare insurance scheme.
    Self-funding patients do not require a GP referral.

  • How soon can I get an appointment?

    Usually within 2-3 working days dependant on your availability.
    If in severe pain we will endeavour to see you within 24hrs.

  • Do you offer appointments outside of working hours?

    Yes.
    The clinic is open Mon Thurs 7.30am 6.30pm
    Fri 7.30am 2.30pm.

  • How long will the appointment take?

    Initial Assessment is 30 to 60 minutes in duration dependant on the nature of the problem. This will be discussed when you contact the reception team.

    Follow up appointments are usually 30 minutes.

  • How many treatments will I need?

    This will depend on your symptoms and will be discussed with you by your physiotherapist at the initial appointment.

  • How much does it cost?

    Please contact our reception team for our current charges.

  • What shall I wear and will I need to undress?

    This will depend on your symptoms. However, you will need to be aware that the physiotherapist may require you to undress to your underwear.

    If you are uncomfortable with this, please bring along shorts and a vest type top.

  • I have Private Health Insurance, what do I need to do?

    Telephone your provider first. You will be informed whether or not you need to see your GP.

    Provide us with all your private health insurance details on or before your first attendance.

  • How much notice do I need to give to rearrange or cancel an appointment?

    There will be a charge unless a minimum of 24hrs notice is given.

  • Can you treat stroke patients and neurological complaints?

    No, unless the current symptoms are muscular or joint in origin.